01 · Scope
When this policy applies
This Privacy Policy applies to the BTCC&US website and application features that refer to it. BTCC&US is a focused XAU/USD signal and planning workspace. It may display real or delayed market context and lets you add local macro inputs, allocation scenarios, exposure records, and dated review notes.
This policy does not govern a third-party site, market-data source, operating-system service, or email provider that operates under its own privacy practices.
02 · Information
Information we process
The exact information involved depends on how you use BTCC&US. The categories below describe the current product design.
| Category | Examples | Where it is handled |
|---|---|---|
| Market context | XAU spot or trend data and freshness status | Requested from a market-data source or presented as delayed data |
| Local assumptions | Dollar index, real-yield, stress score, triggers, and scenario values you enter | Stored locally on your device |
| Planning records | Allocation scenarios, exposure records, dates, and review notes | Stored locally on your device |
| Support information | Name, email, subject, message, and any attachment you choose to send | Handled by your email provider and our support mailbox |
| Basic technical data | Request time, browser type, referring page, and network address in standard server logs | Processed briefly by hosting or security providers |
We do not ask you to connect a brokerage account, submit government identification, or provide bank credentials through the core planning workspace.
03 · Use
Why information is used
- To provide market context, calculate an on-device planning regime, and display the scenarios you create.
- To preserve local records and preferences between sessions where your device settings allow it.
- To respond when you contact support, investigate a reported issue, and maintain correspondence.
- To protect the service, limit abuse, diagnose availability problems, and understand basic technical performance.
- To comply with applicable legal obligations and enforce legitimate security requirements.
We do not use your allocation scenarios or review notes to build an advertising profile, and we do not sell personal information.
04 · Local storage
What stays on your device
BTCC&US is designed so your manual macro inputs, scenario assumptions, exposure records, and dated review notes can be saved using local browser or application storage. This data is not automatically uploaded to a BTCC&US account.
Your responsibility for local records
Local data may be removed if you clear browser data, remove the application, reset your device, or use a private browsing session. Anyone with access to an unlocked device or browser profile may also be able to view it. Use device-level access controls and keep any personal backup in a secure location.
Local storage controls
You can review or erase stored records from within available product controls. Your browser or operating system may offer additional storage and site-data controls.
05 · Providers
When another provider is involved
We may rely on a limited set of providers to operate the website, deliver market context, maintain security, and receive support messages. They may process only the information needed for their role.
- Hosting and security providers may process basic request and network information to deliver pages and prevent abuse.
- Market-data providers may receive a request for a market symbol or dataset. Your locally stored plan is not needed for that request.
- Email providers process the details you voluntarily include when contacting us.
We may also disclose information if reasonably necessary to comply with law, protect people or the service, investigate fraud, or respond to a valid legal process. If the service is reorganized, relevant information may transfer subject to appropriate safeguards and notice where required.
06 · Retention
How long information remains
Local planning data remains on your device until you erase it, clear the relevant storage, or remove the application. We do not control backups created by your browser, device, or operating system.
Support correspondence is generally kept only as long as needed to respond, maintain a useful record of the issue, protect the service, and meet legal requirements. Basic server-security logs are retained for a limited period appropriate to operational and abuse-prevention needs.
07 · Your choices
Access and control
Depending on your location and applicable law, you may have rights concerning personal information that we hold. Because core planning data is designed to remain local, many controls are available directly on your device.
To make a privacy request about information we hold, email [email protected]. We may need to verify enough information to protect the person whose data is involved.
08 · Security
How we reduce risk
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the service. Local-first handling reduces how much planning information needs to leave your device.
No storage method or transmission system is completely secure. You can reduce risk by keeping your device and browser current, using screen-lock protection, avoiding untrusted devices, and carefully reviewing attachments before sending them by email.
09 · Children
Not directed to children
BTCC&US is intended for adults and is not directed to children under 13, or a higher minimum age where local law requires it. We do not knowingly collect personal information from children. If you believe a child has sent personal information to us, contact us so we can review and remove it where appropriate.
10 · Changes
Updates to this policy
We may revise this policy as the product, providers, or applicable requirements change. The date at the top shows when the current version was last updated. If a change materially affects how information is handled, we will provide a notice appropriate to the change.
11 · Contact
Questions or requests
For privacy questions or rights requests, contact [email protected]. For general product support, use [email protected].